- Av Cra 39 # 19-43 | Bogotá D. C
AUTHORIZATION FOR THE PROCESSING OF PERSONAL DATA
ALCOPLAST S. A. S. identified under the Nit. 800.064.957-1,with registered office at Avenida Carrera 39 No. 19-43 Bogotá D. C., e-mail data@alcoplastcolombia.com, (hereinafter the (“COMPANY”), adopts and discloses to the Holders of the Personal Data, the present policy, with the purpose of informing the scope and purpose of the Treatment to which it will be subjected to Personal Data in the event that the Holder has granted express permission, prior, and informed, as well as their rights, the procedures and mechanisms for the SOCIETY, for the realization of those rights.
OVERVIEW
Article 15 of the Constitution guarantees the right to personal privacy, family and habeas data, and the right of the Owner of the data, to know, update and rectify the information collected on the banks of data and files from public or private entities. In development of the constitutional provision referred to above, was issued the Statutory Law 1581 October 17, 2012, which constitutes the general framework for the protection of personal data in Colombia. Article 17 literal k of this law, require the responsible for the processing of personal data “to adopt an internal manual of policies and procedures to ensure the proper fulfillment of the present law and in particular, to the attention of queries and complaints”. Subsequently issuing the Decree 1377 of 2013, in order to facilitate the implementation and enforcement of the Law 1581 of 2012 and regulate, among others, the aspects related with the authorization of the Holder of information for the Processing of your personal data, the Treatment policies of Managers and personnel, the exercise of the rights of the Holders of information.
DEFINITIONS
The SOCIETY. Understood ALCOPLAST S. A. S.
Authorization: Prior, express and informed consent of the Holder to carry out the Processing of personal data.
Database: Organized set of personal data which is the object of Treatment.
Personal Data: Any information linked to or that may be associated with one or several natural persons determined or determinable.
Responsible for the Treatment: Natural person or legal entity, public or private, that by itself or in association with others, decides on the basis of data and/or the Treatment of the data.
In charge of the Treatment: Natural person or legal entity, public or private, that by itself or in association with others, to perform the Processing of personal data by the Responsible of the Treatment.
Owner: Natural person, whose personal data are subject to Treatment.
Privacy notice: Written or verbal communication generated by the controller, addressed to the Holder for the Processing of your personal data, by means of which we inform about the existence of the policy of Treatment of information that will be applicable to the way you access them, and the purposes of the Processing that aims to provide the personal data.
Data Public: Is the data that is not semi-private, private or sensitive. Are considered public data, among others, data concerning the civil status of persons, to their profession or trade, and to their quality of merchant or public server. By its nature, public data can be contained, among others, in public records, public documents, official gazettes and newsletters and judgments duly handed down that are not subject to reserve.
Sensitive Data: It is understood by sensitive data are those that affect the privacy of the Holder of, or whose improper use can generate its discrimination, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical beliefs, membership of trade unions, social organizations, human rights or promote the interests of any political party or to guarantee the rights and guarantees of political opposition parties, as well as data concerning health, sex life, and biometric data.
Transfer: The transfer of data takes place when the head and/or in Charge of the Processing of personal data, located in Colombia, it sends the information or personal data to a receiver, which in turn is Responsible for the Treatment, and is located within or outside the country.
Transmission: Processing of personal data which involves the communication of the same inside or outside the territory of the Republic of Colombia for the purpose of Treatment by the Manager for the account of the Responsible.
Authorization: Prior, express and informed consent of the Holder to carry out the Processing of personal data.
Database: Organized set of personal data which is the object of Treatment.
Personal Data: Any information linked to or that may be associated with one or several natural persons determined or determinable.
Responsible for the Treatment: Natural person or legal entity, public or private, that by itself or in association with others, decides on the basis of data and/or the Treatment of the data.
In charge of the Treatment: Natural person or legal entity, public or private, that by itself or in association with others, to perform the Processing of personal data by the Responsible of the Treatment.
Owner: Natural person, whose personal data are subject to Treatment.
Privacy notice: Written or verbal communication generated by the controller, addressed to the Holder for the Processing of your personal data, by means of which we inform about the existence of the policy of Treatment of information that will be applicable to the way you access them, and the purposes of the Processing that aims to provide the personal data.
Data Public: Is the data that is not semi-private, private or sensitive. Are considered public data, among others, data concerning the civil status of persons, to their profession or trade, and to their quality of merchant or public server. By its nature, public data can be contained, among others, in public records, public documents, official gazettes and newsletters and judgments duly handed down that are not subject to reserve.
Sensitive Data: It is understood by sensitive data are those that affect the privacy of the Holder of, or whose improper use can generate its discrimination, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical beliefs, membership of trade unions, social organizations, human rights or promote the interests of any political party or to guarantee the rights and guarantees of political opposition parties, as well as data concerning health, sex life, and biometric data.
Transfer: The transfer of data takes place when the head and/or in Charge of the Processing of personal data, located in Colombia, it sends the information or personal data to a receiver, which in turn is Responsible for the Treatment, and is located within or outside the country.
Transmission: Processing of personal data which involves the communication of the same inside or outside the territory of the Republic of Colombia for the purpose of Treatment by the Manager for the account of the Responsible.
PRINCIPLES
In order to guarantee the right of habeas data Holders and to comply with the obligations of Law, in all Processing of Personal Data carried out by the SOCIETY, the leaders, Managers and/or third parties to whom we transfer Personal Data, must comply with the rules established in the Law, this Policy and to the following principles:
Principle of Legality: The Processing of personal data is an activity-regulated which should be subject to the provisions of Law 1581 of 2012 and in the other provisions that develop and/or regulate.
Principle of Purpose: The activity of Processing of Personal Data must obey the purposes mentioned in this Policy, on the Authorization granted by the Holder of the Personal Data, or in specific documents, where they regulate each type or process of Treatment of Data. The purpose of the particular Treatment of Personal Information should be reported to the Owner of the Data, at the time of obtaining your consent.
Principle of Freedom: In the absence of a legal mandate or court relieved the consent, the Treatment can only be exercised with the consent, prior, and informed consent of the Holder. The personal data may not be obtained or disclosed without prior authorization.
Principle of Accuracy or Quality of the Data: The Personal Data subject to Treatment must be truthful, complete, accurate, up to date, verifiable and understandable. When it is in the power of Personal Data, partial, incomplete, broken or misleading, the COMPANY shall not treat you or request its owner the completeness or correctness of this information.
Principle of Transparency: When the Holder so requests, the COMPANY will deliver the information about the existence of Personal Data concerning him or her to the applicant. This delivery of information will be conducted by the area of Marketing and Communications -Data Protection department in charge of the protection of personal data.
Principle of Access and Restricted Circulation: Personal Data may only be Processed by personnel of THE SOCIETY that has permission to do so, or who, within their functions are responsible for the conduct of such activities. You may not give Personal Data to those who do not have Authorization or may not have been enabled by THE COMPANY to carry out the Treatment.
The personal data, except for the public information, may not be available on the Internet or other means of communication or mass communication, except that access is technically controllable to provide a knowledge restricted only to the Holders, or authorized third parties, according to current regulations.
Safety principle: The information is subject to Processing by the controller or processor should be handled with the necessary technical, human and administrative measures necessary to give security to the records, preventing its adulteration, loss, consultation, use, unauthorized access or fraudulent. In any new project that involves the Processing of Personal Data, you will need to consult this Policy by checking the compliance of this rule.
Principle of Temporality: The COMPANY will not use the holder's information beyond the reasonable time required by the purpose for which it was informed to the Holder of the Personal Data.
Principle of Confidentiality: Any Personal Data different from the Data Public, it must be treated by the policy-Makers and Managers, as confidential even if the contractual relationship or the connection between the Owner of the Data, and the SOCIETY has ended.
At the termination of the link, these Personal Data must continue to be Treated in accordance with the Law and this policy.
Principle of Individuality: The SOCIETY shall maintain separate databases in which it has the quality of Responsible for those in Charge.
Principle of Legality: The Processing of personal data is an activity-regulated which should be subject to the provisions of Law 1581 of 2012 and in the other provisions that develop and/or regulate.
Principle of Purpose: The activity of Processing of Personal Data must obey the purposes mentioned in this Policy, on the Authorization granted by the Holder of the Personal Data, or in specific documents, where they regulate each type or process of Treatment of Data. The purpose of the particular Treatment of Personal Information should be reported to the Owner of the Data, at the time of obtaining your consent.
Principle of Freedom: In the absence of a legal mandate or court relieved the consent, the Treatment can only be exercised with the consent, prior, and informed consent of the Holder. The personal data may not be obtained or disclosed without prior authorization.
Principle of Accuracy or Quality of the Data: The Personal Data subject to Treatment must be truthful, complete, accurate, up to date, verifiable and understandable. When it is in the power of Personal Data, partial, incomplete, broken or misleading, the COMPANY shall not treat you or request its owner the completeness or correctness of this information.
Principle of Transparency: When the Holder so requests, the COMPANY will deliver the information about the existence of Personal Data concerning him or her to the applicant. This delivery of information will be conducted by the area of Marketing and Communications -Data Protection department in charge of the protection of personal data.
Principle of Access and Restricted Circulation: Personal Data may only be Processed by personnel of THE SOCIETY that has permission to do so, or who, within their functions are responsible for the conduct of such activities. You may not give Personal Data to those who do not have Authorization or may not have been enabled by THE COMPANY to carry out the Treatment.
The personal data, except for the public information, may not be available on the Internet or other means of communication or mass communication, except that access is technically controllable to provide a knowledge restricted only to the Holders, or authorized third parties, according to current regulations.
Safety principle: The information is subject to Processing by the controller or processor should be handled with the necessary technical, human and administrative measures necessary to give security to the records, preventing its adulteration, loss, consultation, use, unauthorized access or fraudulent. In any new project that involves the Processing of Personal Data, you will need to consult this Policy by checking the compliance of this rule.
Principle of Temporality: The COMPANY will not use the holder's information beyond the reasonable time required by the purpose for which it was informed to the Holder of the Personal Data.
Principle of Confidentiality: Any Personal Data different from the Data Public, it must be treated by the policy-Makers and Managers, as confidential even if the contractual relationship or the connection between the Owner of the Data, and the SOCIETY has ended.
At the termination of the link, these Personal Data must continue to be Treated in accordance with the Law and this policy.
Principle of Individuality: The SOCIETY shall maintain separate databases in which it has the quality of Responsible for those in Charge.
DUTIES AS RESPONSIBLE FOR THE TREATMENT
ALCOPLAST S. A. S., is the quality of the controller in front of the databases created by the SOCIETY.
In accordance with the provisions of article 17 of the Law 1581 of 2012, the duties of the Responsible of the Treatment and, consequently, of the SOCIETY, the following:
(a) to Ensure the Holder, at any time, the full and effective exercise of the right of habeas data.
(b) to Seek and preserve, in the conditions specified in the Law 1581 of 2012, a copy of the relevant authorization granted by the Owner.
c) Inform the Holder about the purpose of the collection and the rights to which you are entitled by virtue of the authorization granted.
d) to Keep the information under the conditions of safety necessary to prevent its adulteration, loss, consultation, use or unauthorized access or fraudulent.
(e) Ensure that the information provided to the Manager of the Treatment is truthful, complete, accurate, up-to-date, verifiable and understandable.
f) Update the information, and communicating in a timely manner to the Responsible of the Treatment, all the news regarding the data that was previously provided to you, and to take other necessary measures to ensure that the information provided this is kept up to date.
(g) to correct the information when it is inaccurate and to communicate what is relevant to the Charge of the Treatment.
h) Provide the processor, as the case may be, only data whose Treatment is previously authorized in accordance with the provisions of this law.
(i) to Require the processor at all times, respect the terms of the security and privacy of the information of the Holder.
(j) to Process the requests and claims formulated in the terms indicated in the present law.
(k) Adopt an internal manual of policies and procedures to ensure the proper enforcement of the Law 1581 of 2012, regulatory enactments and other applicable rules and concordant, and in particular, to the attention of queries and complaints.
l) to Inform the processor when certain information is found in the discussion on the part of the Holder, once you have submitted the claim and has not completed the procedure in question.
m) to Report at the request of the Holder on the use of their data.
n) to Inform the data protection authority when there are violations of safety codes and there are risks in the management of the information of the Owners.
(o) Comply with the instructions and requirements issued by the Superintendence of Industry and Commerce.
In accordance with the provisions of article 17 of the Law 1581 of 2012, the duties of the Responsible of the Treatment and, consequently, of the SOCIETY, the following:
(a) to Ensure the Holder, at any time, the full and effective exercise of the right of habeas data.
(b) to Seek and preserve, in the conditions specified in the Law 1581 of 2012, a copy of the relevant authorization granted by the Owner.
c) Inform the Holder about the purpose of the collection and the rights to which you are entitled by virtue of the authorization granted.
d) to Keep the information under the conditions of safety necessary to prevent its adulteration, loss, consultation, use or unauthorized access or fraudulent.
(e) Ensure that the information provided to the Manager of the Treatment is truthful, complete, accurate, up-to-date, verifiable and understandable.
f) Update the information, and communicating in a timely manner to the Responsible of the Treatment, all the news regarding the data that was previously provided to you, and to take other necessary measures to ensure that the information provided this is kept up to date.
(g) to correct the information when it is inaccurate and to communicate what is relevant to the Charge of the Treatment.
h) Provide the processor, as the case may be, only data whose Treatment is previously authorized in accordance with the provisions of this law.
(i) to Require the processor at all times, respect the terms of the security and privacy of the information of the Holder.
(j) to Process the requests and claims formulated in the terms indicated in the present law.
(k) Adopt an internal manual of policies and procedures to ensure the proper enforcement of the Law 1581 of 2012, regulatory enactments and other applicable rules and concordant, and in particular, to the attention of queries and complaints.
l) to Inform the processor when certain information is found in the discussion on the part of the Holder, once you have submitted the claim and has not completed the procedure in question.
m) to Report at the request of the Holder on the use of their data.
n) to Inform the data protection authority when there are violations of safety codes and there are risks in the management of the information of the Owners.
(o) Comply with the instructions and requirements issued by the Superintendence of Industry and Commerce.
TREATMENT AND PURPOSES
The information requested on the part of the SOCIETY will have as main purpose to feed the databases and tools that account for the development of its corporate purpose and activities.
The Personal Data processed by the COMPANY will be submitted to the purposes outlined below. Likewise, Managers or others who may access the Data by virtue of law or contract, shall remain the Treatment of the following purposes:
The Personal Data processed by the COMPANY will be submitted to the purposes outlined below. Likewise, Managers or others who may access the Data by virtue of law or contract, shall remain the Treatment of the following purposes:
General
1.Compliance with the legal regulations.
2.Manage the information necessary for the fulfillment of legal obligations, tax, commercial, corporate and accounting.
3.To comply with the internal processes in the field of management of customers, suppliers, and contractors.
4.Maintain and update the information related to customers, with the purpose of providing the services and relevant products.
5.The process of file, update the systems of protection and safekeeping of information and databases.
2.Manage the information necessary for the fulfillment of legal obligations, tax, commercial, corporate and accounting.
3.To comply with the internal processes in the field of management of customers, suppliers, and contractors.
4.Maintain and update the information related to customers, with the purpose of providing the services and relevant products.
5.The process of file, update the systems of protection and safekeeping of information and databases.
Employees
(a) Make payments payroll, products or services.
(b) Provide benefits.
c) Evaluate performance.
d) Develop and report statistical information.
(e) Medical evaluation occupational.
f) Tell your family in case of emergency produced in work hours, on the premises of the company or out of them, but during the performance of their functions.
g) Any other related to the employment relationship and/or contract, the board may also collect personal data from those who seek to work for the company, who will be informed of the purpose for which their personal data are sorry collected.
h) Biometric Control income.
(b) Provide benefits.
c) Evaluate performance.
d) Develop and report statistical information.
(e) Medical evaluation occupational.
f) Tell your family in case of emergency produced in work hours, on the premises of the company or out of them, but during the performance of their functions.
g) Any other related to the employment relationship and/or contract, the board may also collect personal data from those who seek to work for the company, who will be informed of the purpose for which their personal data are sorry collected.
h) Biometric Control income.
Contractors, customers and suppliers:
(a) Carry out the relevant procedures for the development of the stage of pre-contractual, contractual and post-contractual.
(b) To fulfill the contracts.
c) Learn, store, and process all the information that is provided by the Owners of data in a single Database or multiple Databases, in the format most appropriate.
(b) Structuring commercial offers and send you commercial information and/or advertising of products and/or services through the media or channels that are set to such a fi
The other purposes as determined by the responsible in the processes of obtaining Personal Data for their Treatment and that they are communicated to the Holders at the time of collection.
THE SOCIETY, may subcontract with a third party to perform certain functions, by providing your personal information to these service providers in quality of Managers, they warn you about the duty to protect such personal information with appropriate security measures. In addition, they prohibit the disclosure, and/or circulation of your personal information and use for its own purposes different than those authorized by the Owner.
Video surveillance systems. THE SOCIETY uses media monitoring, such as video or monitoring, in their offices, of which informed through notices in conspicuous places, using the information collected in order to protect the integrity of its staff, visitors, customers, their property and its facilities. The Holder understands and agrees that purpose, and consequently their use.
(b) To fulfill the contracts.
c) Learn, store, and process all the information that is provided by the Owners of data in a single Database or multiple Databases, in the format most appropriate.
(b) Structuring commercial offers and send you commercial information and/or advertising of products and/or services through the media or channels that are set to such a fi
The other purposes as determined by the responsible in the processes of obtaining Personal Data for their Treatment and that they are communicated to the Holders at the time of collection.
THE SOCIETY, may subcontract with a third party to perform certain functions, by providing your personal information to these service providers in quality of Managers, they warn you about the duty to protect such personal information with appropriate security measures. In addition, they prohibit the disclosure, and/or circulation of your personal information and use for its own purposes different than those authorized by the Owner.
Video surveillance systems. THE SOCIETY uses media monitoring, such as video or monitoring, in their offices, of which informed through notices in conspicuous places, using the information collected in order to protect the integrity of its staff, visitors, customers, their property and its facilities. The Holder understands and agrees that purpose, and consequently their use.
RIGHTS OF THE HOLDER OF PERSONAL DATA
The COMPANY, reports to the Holders of the Personal Data that the rights that can be exercised in accordance with Law 1581 of 2012 and regulatory enactments are:
1. Know, update and rectify your personal data against those Responsible or in Charge of the Treatment. This right may be exercised, compared to partial data, inaccurate, incomplete, fractioned, that would be misleading.
2. Request proof of the authorization granted to the Responsible of the Treatment, except when expressly exempted as a requirement for the Processing, in accordance with the provisions of article 10 of the Law 1581 of 2012.
3. Be informed by the controller or the processor, upon request, in respect of the use that has been given to the personal data of the Holder.
4. Filing complaints for violations of the provisions of Law 1581 of 2012 and the other rules that alter, add or supplement, before the Superintendence of Industry and Commerce, once you have exhausted the process of query or complaint with the controller or the processor.
5. Revoke the authorization and/or request the deletion of the data when the Treatment does not comply with the principles, rights and constitutional and legal protections.
6. The cancellation and/or suppression will proceed when the Superintendence of Industry and Commerce has determined that the Treatment of the controller or processor have engaged in conduct contrary to this law and the Constitution.
7. Free access to your Personal Data that have been processed: (i) at least once each calendar month, and (ii) whenever there are substantial changes in the Policy of Treatment of the information that encourage new queries.
1. Know, update and rectify your personal data against those Responsible or in Charge of the Treatment. This right may be exercised, compared to partial data, inaccurate, incomplete, fractioned, that would be misleading.
2. Request proof of the authorization granted to the Responsible of the Treatment, except when expressly exempted as a requirement for the Processing, in accordance with the provisions of article 10 of the Law 1581 of 2012.
3. Be informed by the controller or the processor, upon request, in respect of the use that has been given to the personal data of the Holder.
4. Filing complaints for violations of the provisions of Law 1581 of 2012 and the other rules that alter, add or supplement, before the Superintendence of Industry and Commerce, once you have exhausted the process of query or complaint with the controller or the processor.
5. Revoke the authorization and/or request the deletion of the data when the Treatment does not comply with the principles, rights and constitutional and legal protections.
6. The cancellation and/or suppression will proceed when the Superintendence of Industry and Commerce has determined that the Treatment of the controller or processor have engaged in conduct contrary to this law and the Constitution.
7. Free access to your Personal Data that have been processed: (i) at least once each calendar month, and (ii) whenever there are substantial changes in the Policy of Treatment of the information that encourage new queries.
AREA IN CHARGE OF PROTECTION OF PERSONAL DATA
The SOCIETY has designated the area of Human Resources-data Protection as responsible for the reception and care of requests, complaints, claims and inquiries related to Processing of Personal Data.
Some of the functions of this area but not limitatPROCEDIMIENTOS TO EXERCISE THE RIGHTS OF the HOLDERS OF THE DATA PERSONALESiva in relation to Personal Data are:
(a) Receive requests from the Owners of Personal Data, process, and respond to those that have a basis in the Law or these Policies, as for example: requests to update Personal Data; query requests of the Personal Data; requests for deletion of Personal Data where the Holder to submit a copy of the decision of the Superintendence of Industry and Commerce in accordance with the provisions of the Law, requests for information on the use of their Personal Data, requests to update Personal Data, requests for proof of the Authorization granted, when it has proceeded according to the Law.
(b) Give an answer to the Holders of Personal Data about those requests that do not originate in accordance with the regulations in force.
Some of the functions of this area but not limitatPROCEDIMIENTOS TO EXERCISE THE RIGHTS OF the HOLDERS OF THE DATA PERSONALESiva in relation to Personal Data are:
(a) Receive requests from the Owners of Personal Data, process, and respond to those that have a basis in the Law or these Policies, as for example: requests to update Personal Data; query requests of the Personal Data; requests for deletion of Personal Data where the Holder to submit a copy of the decision of the Superintendence of Industry and Commerce in accordance with the provisions of the Law, requests for information on the use of their Personal Data, requests to update Personal Data, requests for proof of the Authorization granted, when it has proceeded according to the Law.
(b) Give an answer to the Holders of Personal Data about those requests that do not originate in accordance with the regulations in force.
CUSTOMER SERVICE CHANNELS AND CONTACT DETAILS
The rights of the holders may be exercised by them, their successors, representatives and/or agents, to those to whom it has been prescribed to another or to another, and/or the representatives of minors Holders through the channels that have been enabled by the COMPANY to such effect, which are at your disposal as well:
Personal Attention. The personal attention to the Owner of the data, to the attention of requests, queries and complaints will be the Avenida Carrera 39 No. 19-43 Bogotá D. C– Colombia., which will be attended by the area of Human Resources – Protection of data, in the hours of 8:00 to 12 am and from 1 to 4:30 p. m.
Telephone Customer Service. The call to the Owner of the data, to the attention of requests, queries and complaints will be the line (+57 1) 2 44 43 80 in Bogota D. C., which will be handled by the Human Resources area – data Protection in the hours of 8:00 to 12 am and from 1 to 4:30 p. m.
Care through e-Mail. The attention to you via e-mail to the Owner of the data, to the attention of requests, queries and complaints will be the email address data@alcoplastcolombia.com
Personal Attention. The personal attention to the Owner of the data, to the attention of requests, queries and complaints will be the Avenida Carrera 39 No. 19-43 Bogotá D. C– Colombia., which will be attended by the area of Human Resources – Protection of data, in the hours of 8:00 to 12 am and from 1 to 4:30 p. m.
Telephone Customer Service. The call to the Owner of the data, to the attention of requests, queries and complaints will be the line (+57 1) 2 44 43 80 in Bogota D. C., which will be handled by the Human Resources area – data Protection in the hours of 8:00 to 12 am and from 1 to 4:30 p. m.
Care through e-Mail. The attention to you via e-mail to the Owner of the data, to the attention of requests, queries and complaints will be the email address data@alcoplastcolombia.com
PROCEDURES FOR EXERCISING THE RIGHTS OF HOLDERS OF PERSONAL DATA
The owners, their successors, representatives and/or agents, to those to whom it has been prescribed to another or to another, and/or the representatives of minors Holders, will be able to perform queries and/or complaints relating to your personal data through the channels described above, in the following terms:
QUERY. The consultations shall contain as a minimum: (i) the complete identification of the holder, (ii) the personal data which are required to be consulted, (iii), (iv) e-mail address, and; v) in case of being successors and/or assignees to append the relevant document to prove it.
The queries will be handled by the COMPANY, in a maximum term of ten (10) business days from the date of receipt of the email or of the physical document. When it is not possible to attend to the enquiry within such term, the COMPANY shall inform the interested party stating the reasons for the delay and indicating the date on which you will attend to your query, the date may not exceed five (5) business days following the expiration of the first term.
When the query is not clear, do not understand, or does not meet the requirements necessary to develop a response, the COMPANY will inform the holder or the successor in title to that again this consultation no later than within five (5) business days following the request. Passed two (2) months from the date of the requirement, without which the applicant submits the required information, the COMPANY shall, to the Holder, assignee or agent has given up the query.
In the case that anyone who receives the complaint will not be competent to resolve this issue, give, transfer to whom it may concern on a maximum term of two (2) business days and shall inform of the situation of the interested party.
So then, the maximum term to address the query shall be fifteen (15) days, provided within ten (10) business days following the receipt of the consultation by any means willing to do this, we report the titulare the reason for the delay, otherwise, the maximum term shall be ten (10) business days.
CLAIM. The claim must be submitted by the Holder, its successors, representatives or agents in accordance with the Law 1581 and Decree 1377, when the holder or assignee considers that the information contained in any Database should be subject to correction, authorization, deletion or revocation of authorization, you may submit a claim to the channels of care provided by the SOCIETY.
This claim must contain as a minimum: (i) the complete identification of the Holder, (ii) description of the facts giving rise to the claim, (iii) home address, (iv) e-mail address, and; (v) follow-up of the documents that the owner, assignee and/or agent wants to enforce.
If the claim is incomplete the SOCIETY shall require the interested party within five (5) business days following receipt of the claim to remedy the failures. Passed two (2) months from the date of the requirement, without which the applicant submits the required information, THE COMPANY shall, to the holder or assignee have waived the claim.
THE SOCIETY, will respond to the complaint within a maximum term of fifteen (15) days counted from the day following the date of its receipt. When it is not possible to satisfy the demand within such term, we will inform the data subject of the reasons for the delay and the date on which you will respond to your complaint within eight (8) business days following the expiration of the first term.
Note. The deletion or revocation of authorisation of treatment of data may not proceed when the head has a legal duty or contract that forces you to keep Data in the database of the SOCIETY.
QUERY. The consultations shall contain as a minimum: (i) the complete identification of the holder, (ii) the personal data which are required to be consulted, (iii), (iv) e-mail address, and; v) in case of being successors and/or assignees to append the relevant document to prove it.
The queries will be handled by the COMPANY, in a maximum term of ten (10) business days from the date of receipt of the email or of the physical document. When it is not possible to attend to the enquiry within such term, the COMPANY shall inform the interested party stating the reasons for the delay and indicating the date on which you will attend to your query, the date may not exceed five (5) business days following the expiration of the first term.
When the query is not clear, do not understand, or does not meet the requirements necessary to develop a response, the COMPANY will inform the holder or the successor in title to that again this consultation no later than within five (5) business days following the request. Passed two (2) months from the date of the requirement, without which the applicant submits the required information, the COMPANY shall, to the Holder, assignee or agent has given up the query.
In the case that anyone who receives the complaint will not be competent to resolve this issue, give, transfer to whom it may concern on a maximum term of two (2) business days and shall inform of the situation of the interested party.
So then, the maximum term to address the query shall be fifteen (15) days, provided within ten (10) business days following the receipt of the consultation by any means willing to do this, we report the titulare the reason for the delay, otherwise, the maximum term shall be ten (10) business days.
CLAIM. The claim must be submitted by the Holder, its successors, representatives or agents in accordance with the Law 1581 and Decree 1377, when the holder or assignee considers that the information contained in any Database should be subject to correction, authorization, deletion or revocation of authorization, you may submit a claim to the channels of care provided by the SOCIETY.
This claim must contain as a minimum: (i) the complete identification of the Holder, (ii) description of the facts giving rise to the claim, (iii) home address, (iv) e-mail address, and; (v) follow-up of the documents that the owner, assignee and/or agent wants to enforce.
If the claim is incomplete the SOCIETY shall require the interested party within five (5) business days following receipt of the claim to remedy the failures. Passed two (2) months from the date of the requirement, without which the applicant submits the required information, THE COMPANY shall, to the holder or assignee have waived the claim.
THE SOCIETY, will respond to the complaint within a maximum term of fifteen (15) days counted from the day following the date of its receipt. When it is not possible to satisfy the demand within such term, we will inform the data subject of the reasons for the delay and the date on which you will respond to your complaint within eight (8) business days following the expiration of the first term.
Note. The deletion or revocation of authorisation of treatment of data may not proceed when the head has a legal duty or contract that forces you to keep Data in the database of the SOCIETY.
VALIDITY
This policy was adopted after the issuance of law 1581 of 2012, modified in function of the rules and regulations issued in the years 2013, 2014, 2015, 2016, and published on the website www.alcoplastcolombia.com
Term Database. The validity of the database. Taking into account the criterion of temporality and necessity will be the time for reasonable and necessary to fulfill the purposes for processing in accordance with the provisions of article 11 of Decree 1377 of 2013.
Term Database. The validity of the database. Taking into account the criterion of temporality and necessity will be the time for reasonable and necessary to fulfill the purposes for processing in accordance with the provisions of article 11 of Decree 1377 of 2013.
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AUTHORIZATION FOR THE PROCESSING OF PERSONAL DATA
ALCOPLAST S. A. S. identified under the Nit. 800.064.957-1,with registered office at Avenida Carrera 39 No. 19-43 Bogotá D. C., e-mail data@alcoplastcolombia.com, (hereinafter the (“COMPANY”), adopts and discloses to the Holders of the Personal Data, the present policy, with the purpose of informing the scope and purpose of the Treatment to which it will be subjected to Personal Data in the event that the Holder has granted express permission, prior, and informed, as well as their rights, the procedures and mechanisms for the SOCIETY, for the realization of those rights.
OVERVIEW
Article 15 of the Constitution guarantees the right to personal privacy, family and habeas data, and the right of the Owner of the data, to know, update and rectify the information collected on the banks of data and files from public or private entities. In development of the constitutional provision referred to above, was issued the Statutory Law 1581 October 17, 2012, which constitutes the general framework for the protection of personal data in Colombia. Article 17 literal k of this law, require the responsible for the processing of personal data “to adopt an internal manual of policies and procedures to ensure the proper fulfillment of the present law and in particular, to the attention of queries and complaints”. Subsequently issuing the Decree 1377 of 2013, in order to facilitate the implementation and enforcement of the Law 1581 of 2012 and regulate, among others, the aspects related with the authorization of the Holder of information for the Processing of your personal data, the Treatment policies of Managers and personnel, the exercise of the rights of the Holders of information.
DEFINITIONS
The SOCIETY. Understood ALCOPLAST S. A. S.
Authorization: Prior, express and informed consent of the Holder to carry out the Processing of personal data.
Database: Organized set of personal data which is the object of Treatment.
Personal Data: Any information linked to or that may be associated with one or several natural persons determined or determinable.
Responsible for the Treatment: Natural person or legal entity, public or private, that by itself or in association with others, decides on the basis of data and/or the Treatment of the data.
In charge of the Treatment: Natural person or legal entity, public or private, that by itself or in association with others, to perform the Processing of personal data by the Responsible of the Treatment.
Owner: Natural person, whose personal data are subject to Treatment.
Privacy notice: Written or verbal communication generated by the controller, addressed to the Holder for the Processing of your personal data, by means of which we inform about the existence of the policy of Treatment of information that will be applicable to the way you access them, and the purposes of the Processing that aims to provide the personal data.
Data Public: Is the data that is not semi-private, private or sensitive. Are considered public data, among others, data concerning the civil status of persons, to their profession or trade, and to their quality of merchant or public server. By its nature, public data can be contained, among others, in public records, public documents, official gazettes and newsletters and judgments duly handed down that are not subject to reserve.
Sensitive Data: It is understood by sensitive data are those that affect the privacy of the Holder of, or whose improper use can generate its discrimination, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical beliefs, membership of trade unions, social organizations, human rights or promote the interests of any political party or to guarantee the rights and guarantees of political opposition parties, as well as data concerning health, sex life, and biometric data.
Transfer: The transfer of data takes place when the head and/or in Charge of the Processing of personal data, located in Colombia, it sends the information or personal data to a receiver, which in turn is Responsible for the Treatment, and is located within or outside the country.
Transmission: Processing of personal data which involves the communication of the same inside or outside the territory of the Republic of Colombia for the purpose of Treatment by the Manager for the account of the Responsible.
Authorization: Prior, express and informed consent of the Holder to carry out the Processing of personal data.
Database: Organized set of personal data which is the object of Treatment.
Personal Data: Any information linked to or that may be associated with one or several natural persons determined or determinable.
Responsible for the Treatment: Natural person or legal entity, public or private, that by itself or in association with others, decides on the basis of data and/or the Treatment of the data.
In charge of the Treatment: Natural person or legal entity, public or private, that by itself or in association with others, to perform the Processing of personal data by the Responsible of the Treatment.
Owner: Natural person, whose personal data are subject to Treatment.
Privacy notice: Written or verbal communication generated by the controller, addressed to the Holder for the Processing of your personal data, by means of which we inform about the existence of the policy of Treatment of information that will be applicable to the way you access them, and the purposes of the Processing that aims to provide the personal data.
Data Public: Is the data that is not semi-private, private or sensitive. Are considered public data, among others, data concerning the civil status of persons, to their profession or trade, and to their quality of merchant or public server. By its nature, public data can be contained, among others, in public records, public documents, official gazettes and newsletters and judgments duly handed down that are not subject to reserve.
Sensitive Data: It is understood by sensitive data are those that affect the privacy of the Holder of, or whose improper use can generate its discrimination, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical beliefs, membership of trade unions, social organizations, human rights or promote the interests of any political party or to guarantee the rights and guarantees of political opposition parties, as well as data concerning health, sex life, and biometric data.
Transfer: The transfer of data takes place when the head and/or in Charge of the Processing of personal data, located in Colombia, it sends the information or personal data to a receiver, which in turn is Responsible for the Treatment, and is located within or outside the country.
Transmission: Processing of personal data which involves the communication of the same inside or outside the territory of the Republic of Colombia for the purpose of Treatment by the Manager for the account of the Responsible.
PRINCIPLES
In order to guarantee the right of habeas data Holders and to comply with the obligations of Law, in all Processing of Personal Data carried out by the SOCIETY, the leaders, Managers and/or third parties to whom we transfer Personal Data, must comply with the rules established in the Law, this Policy and to the following principles:
Principle of Legality: The Processing of personal data is an activity-regulated which should be subject to the provisions of Law 1581 of 2012 and in the other provisions that develop and/or regulate.
Principle of Purpose: The activity of Processing of Personal Data must obey the purposes mentioned in this Policy, on the Authorization granted by the Holder of the Personal Data, or in specific documents, where they regulate each type or process of Treatment of Data. The purpose of the particular Treatment of Personal Information should be reported to the Owner of the Data, at the time of obtaining your consent.
Principle of Freedom: In the absence of a legal mandate or court relieved the consent, the Treatment can only be exercised with the consent, prior, and informed consent of the Holder. The personal data may not be obtained or disclosed without prior authorization.
Principle of Accuracy or Quality of the Data: The Personal Data subject to Treatment must be truthful, complete, accurate, up to date, verifiable and understandable. When it is in the power of Personal Data, partial, incomplete, broken or misleading, the COMPANY shall not treat you or request its owner the completeness or correctness of this information.
Principle of Transparency: When the Holder so requests, the COMPANY will deliver the information about the existence of Personal Data concerning him or her to the applicant. This delivery of information will be conducted by the area of Marketing and Communications -Data Protection department in charge of the protection of personal data.
Principle of Access and Restricted Circulation: Personal Data may only be Processed by personnel of THE SOCIETY that has permission to do so, or who, within their functions are responsible for the conduct of such activities. You may not give Personal Data to those who do not have Authorization or may not have been enabled by THE COMPANY to carry out the Treatment.
The personal data, except for the public information, may not be available on the Internet or other means of communication or mass communication, except that access is technically controllable to provide a knowledge restricted only to the Holders, or authorized third parties, according to current regulations.
Safety principle: The information is subject to Processing by the controller or processor should be handled with the necessary technical, human and administrative measures necessary to give security to the records, preventing its adulteration, loss, consultation, use, unauthorized access or fraudulent. In any new project that involves the Processing of Personal Data, you will need to consult this Policy by checking the compliance of this rule.
Principle of Temporality: The COMPANY will not use the holder's information beyond the reasonable time required by the purpose for which it was informed to the Holder of the Personal Data.
Principle of Confidentiality: Any Personal Data different from the Data Public, it must be treated by the policy-Makers and Managers, as confidential even if the contractual relationship or the connection between the Owner of the Data, and the SOCIETY has ended.
At the termination of the link, these Personal Data must continue to be Treated in accordance with the Law and this policy.
Principle of Individuality: The SOCIETY shall maintain separate databases in which it has the quality of Responsible for those in Charge.
Principle of Legality: The Processing of personal data is an activity-regulated which should be subject to the provisions of Law 1581 of 2012 and in the other provisions that develop and/or regulate.
Principle of Purpose: The activity of Processing of Personal Data must obey the purposes mentioned in this Policy, on the Authorization granted by the Holder of the Personal Data, or in specific documents, where they regulate each type or process of Treatment of Data. The purpose of the particular Treatment of Personal Information should be reported to the Owner of the Data, at the time of obtaining your consent.
Principle of Freedom: In the absence of a legal mandate or court relieved the consent, the Treatment can only be exercised with the consent, prior, and informed consent of the Holder. The personal data may not be obtained or disclosed without prior authorization.
Principle of Accuracy or Quality of the Data: The Personal Data subject to Treatment must be truthful, complete, accurate, up to date, verifiable and understandable. When it is in the power of Personal Data, partial, incomplete, broken or misleading, the COMPANY shall not treat you or request its owner the completeness or correctness of this information.
Principle of Transparency: When the Holder so requests, the COMPANY will deliver the information about the existence of Personal Data concerning him or her to the applicant. This delivery of information will be conducted by the area of Marketing and Communications -Data Protection department in charge of the protection of personal data.
Principle of Access and Restricted Circulation: Personal Data may only be Processed by personnel of THE SOCIETY that has permission to do so, or who, within their functions are responsible for the conduct of such activities. You may not give Personal Data to those who do not have Authorization or may not have been enabled by THE COMPANY to carry out the Treatment.
The personal data, except for the public information, may not be available on the Internet or other means of communication or mass communication, except that access is technically controllable to provide a knowledge restricted only to the Holders, or authorized third parties, according to current regulations.
Safety principle: The information is subject to Processing by the controller or processor should be handled with the necessary technical, human and administrative measures necessary to give security to the records, preventing its adulteration, loss, consultation, use, unauthorized access or fraudulent. In any new project that involves the Processing of Personal Data, you will need to consult this Policy by checking the compliance of this rule.
Principle of Temporality: The COMPANY will not use the holder's information beyond the reasonable time required by the purpose for which it was informed to the Holder of the Personal Data.
Principle of Confidentiality: Any Personal Data different from the Data Public, it must be treated by the policy-Makers and Managers, as confidential even if the contractual relationship or the connection between the Owner of the Data, and the SOCIETY has ended.
At the termination of the link, these Personal Data must continue to be Treated in accordance with the Law and this policy.
Principle of Individuality: The SOCIETY shall maintain separate databases in which it has the quality of Responsible for those in Charge.
DUTIES AS RESPONSIBLE FOR THE TREATMENT
ALCOPLAST S. A. S., is the quality of the controller in front of the databases created by the SOCIETY.
In accordance with the provisions of article 17 of the Law 1581 of 2012, the duties of the Responsible of the Treatment and, consequently, of the SOCIETY, the following:
(a) to Ensure the Holder, at any time, the full and effective exercise of the right of habeas data.
(b) to Seek and preserve, in the conditions specified in the Law 1581 of 2012, a copy of the relevant authorization granted by the Owner.
c) Inform the Holder about the purpose of the collection and the rights to which you are entitled by virtue of the authorization granted.
d) to Keep the information under the conditions of safety necessary to prevent its adulteration, loss, consultation, use or unauthorized access or fraudulent.
(e) Ensure that the information provided to the Manager of the Treatment is truthful, complete, accurate, up-to-date, verifiable and understandable.
f) Update the information, and communicating in a timely manner to the Responsible of the Treatment, all the news regarding the data that was previously provided to you, and to take other necessary measures to ensure that the information provided this is kept up to date.
(g) to correct the information when it is inaccurate and to communicate what is relevant to the Charge of the Treatment.
h) Provide the processor, as the case may be, only data whose Treatment is previously authorized in accordance with the provisions of this law.
(i) to Require the processor at all times, respect the terms of the security and privacy of the information of the Holder.
(j) to Process the requests and claims formulated in the terms indicated in the present law.
(k) Adopt an internal manual of policies and procedures to ensure the proper enforcement of the Law 1581 of 2012, regulatory enactments and other applicable rules and concordant, and in particular, to the attention of queries and complaints.
l) to Inform the processor when certain information is found in the discussion on the part of the Holder, once you have submitted the claim and has not completed the procedure in question.
m) to Report at the request of the Holder on the use of their data.
n) to Inform the data protection authority when there are violations of safety codes and there are risks in the management of the information of the Owners.
(o) Comply with the instructions and requirements issued by the Superintendence of Industry and Commerce.
In accordance with the provisions of article 17 of the Law 1581 of 2012, the duties of the Responsible of the Treatment and, consequently, of the SOCIETY, the following:
(a) to Ensure the Holder, at any time, the full and effective exercise of the right of habeas data.
(b) to Seek and preserve, in the conditions specified in the Law 1581 of 2012, a copy of the relevant authorization granted by the Owner.
c) Inform the Holder about the purpose of the collection and the rights to which you are entitled by virtue of the authorization granted.
d) to Keep the information under the conditions of safety necessary to prevent its adulteration, loss, consultation, use or unauthorized access or fraudulent.
(e) Ensure that the information provided to the Manager of the Treatment is truthful, complete, accurate, up-to-date, verifiable and understandable.
f) Update the information, and communicating in a timely manner to the Responsible of the Treatment, all the news regarding the data that was previously provided to you, and to take other necessary measures to ensure that the information provided this is kept up to date.
(g) to correct the information when it is inaccurate and to communicate what is relevant to the Charge of the Treatment.
h) Provide the processor, as the case may be, only data whose Treatment is previously authorized in accordance with the provisions of this law.
(i) to Require the processor at all times, respect the terms of the security and privacy of the information of the Holder.
(j) to Process the requests and claims formulated in the terms indicated in the present law.
(k) Adopt an internal manual of policies and procedures to ensure the proper enforcement of the Law 1581 of 2012, regulatory enactments and other applicable rules and concordant, and in particular, to the attention of queries and complaints.
l) to Inform the processor when certain information is found in the discussion on the part of the Holder, once you have submitted the claim and has not completed the procedure in question.
m) to Report at the request of the Holder on the use of their data.
n) to Inform the data protection authority when there are violations of safety codes and there are risks in the management of the information of the Owners.
(o) Comply with the instructions and requirements issued by the Superintendence of Industry and Commerce.
TREATMENT AND PURPOSES
The information requested on the part of the SOCIETY will have as main purpose to feed the databases and tools that account for the development of its corporate purpose and activities.
The Personal Data processed by the COMPANY will be submitted to the purposes outlined below. Likewise, Managers or others who may access the Data by virtue of law or contract, shall remain the Treatment of the following purposes:
The Personal Data processed by the COMPANY will be submitted to the purposes outlined below. Likewise, Managers or others who may access the Data by virtue of law or contract, shall remain the Treatment of the following purposes:
General
1.Compliance with the legal regulations.
2.Manage the information necessary for the fulfillment of legal obligations, tax, commercial, corporate and accounting.
3.To comply with the internal processes in the field of management of customers, suppliers, and contractors.
4.Maintain and update the information related to customers, with the purpose of providing the services and relevant products.
5.The process of file, update the systems of protection and safekeeping of information and databases.
2.Manage the information necessary for the fulfillment of legal obligations, tax, commercial, corporate and accounting.
3.To comply with the internal processes in the field of management of customers, suppliers, and contractors.
4.Maintain and update the information related to customers, with the purpose of providing the services and relevant products.
5.The process of file, update the systems of protection and safekeeping of information and databases.
Employees
(a) Make payments payroll, products or services.
(b) Provide benefits.
c) Evaluate performance.
d) Develop and report statistical information.
(e) Medical evaluation occupational.
f) Tell your family in case of emergency produced in work hours, on the premises of the company or out of them, but during the performance of their functions.
g) Any other related to the employment relationship and/or contract, the board may also collect personal data from those who seek to work for the company, who will be informed of the purpose for which their personal data are sorry collected.
h) Biometric Control income.
(b) Provide benefits.
c) Evaluate performance.
d) Develop and report statistical information.
(e) Medical evaluation occupational.
f) Tell your family in case of emergency produced in work hours, on the premises of the company or out of them, but during the performance of their functions.
g) Any other related to the employment relationship and/or contract, the board may also collect personal data from those who seek to work for the company, who will be informed of the purpose for which their personal data are sorry collected.
h) Biometric Control income.
Contractors, customers and suppliers:
(a) Carry out the relevant procedures for the development of the stage of pre-contractual, contractual and post-contractual.
(b) To fulfill the contracts.
c) Learn, store, and process all the information that is provided by the Owners of data in a single Database or multiple Databases, in the format most appropriate.
(b) Structuring commercial offers and send you commercial information and/or advertising of products and/or services through the media or channels that are set to such a fi
The other purposes as determined by the responsible in the processes of obtaining Personal Data for their Treatment and that they are communicated to the Holders at the time of collection.
THE SOCIETY, may subcontract with a third party to perform certain functions, by providing your personal information to these service providers in quality of Managers, they warn you about the duty to protect such personal information with appropriate security measures. In addition, they prohibit the disclosure, and/or circulation of your personal information and use for its own purposes different than those authorized by the Owner.
Video surveillance systems. THE SOCIETY uses media monitoring, such as video or monitoring, in their offices, of which informed through notices in conspicuous places, using the information collected in order to protect the integrity of its staff, visitors, customers, their property and its facilities. The Holder understands and agrees that purpose, and consequently their use.
(b) To fulfill the contracts.
c) Learn, store, and process all the information that is provided by the Owners of data in a single Database or multiple Databases, in the format most appropriate.
(b) Structuring commercial offers and send you commercial information and/or advertising of products and/or services through the media or channels that are set to such a fi
The other purposes as determined by the responsible in the processes of obtaining Personal Data for their Treatment and that they are communicated to the Holders at the time of collection.
THE SOCIETY, may subcontract with a third party to perform certain functions, by providing your personal information to these service providers in quality of Managers, they warn you about the duty to protect such personal information with appropriate security measures. In addition, they prohibit the disclosure, and/or circulation of your personal information and use for its own purposes different than those authorized by the Owner.
Video surveillance systems. THE SOCIETY uses media monitoring, such as video or monitoring, in their offices, of which informed through notices in conspicuous places, using the information collected in order to protect the integrity of its staff, visitors, customers, their property and its facilities. The Holder understands and agrees that purpose, and consequently their use.
RIGHTS OF THE HOLDER OF PERSONAL DATA
The COMPANY, reports to the Holders of the Personal Data that the rights that can be exercised in accordance with Law 1581 of 2012 and regulatory enactments are:
1. Know, update and rectify your personal data against those Responsible or in Charge of the Treatment. This right may be exercised, compared to partial data, inaccurate, incomplete, fractioned, that would be misleading.
2. Request proof of the authorization granted to the Responsible of the Treatment, except when expressly exempted as a requirement for the Processing, in accordance with the provisions of article 10 of the Law 1581 of 2012.
3. Be informed by the controller or the processor, upon request, in respect of the use that has been given to the personal data of the Holder.
4. Filing complaints for violations of the provisions of Law 1581 of 2012 and the other rules that alter, add or supplement, before the Superintendence of Industry and Commerce, once you have exhausted the process of query or complaint with the controller or the processor.
5. Revoke the authorization and/or request the deletion of the data when the Treatment does not comply with the principles, rights and constitutional and legal protections.
6. The cancellation and/or suppression will proceed when the Superintendence of Industry and Commerce has determined that the Treatment of the controller or processor have engaged in conduct contrary to this law and the Constitution.
7. Free access to your Personal Data that have been processed: (i) at least once each calendar month, and (ii) whenever there are substantial changes in the Policy of Treatment of the information that encourage new queries.
1. Know, update and rectify your personal data against those Responsible or in Charge of the Treatment. This right may be exercised, compared to partial data, inaccurate, incomplete, fractioned, that would be misleading.
2. Request proof of the authorization granted to the Responsible of the Treatment, except when expressly exempted as a requirement for the Processing, in accordance with the provisions of article 10 of the Law 1581 of 2012.
3. Be informed by the controller or the processor, upon request, in respect of the use that has been given to the personal data of the Holder.
4. Filing complaints for violations of the provisions of Law 1581 of 2012 and the other rules that alter, add or supplement, before the Superintendence of Industry and Commerce, once you have exhausted the process of query or complaint with the controller or the processor.
5. Revoke the authorization and/or request the deletion of the data when the Treatment does not comply with the principles, rights and constitutional and legal protections.
6. The cancellation and/or suppression will proceed when the Superintendence of Industry and Commerce has determined that the Treatment of the controller or processor have engaged in conduct contrary to this law and the Constitution.
7. Free access to your Personal Data that have been processed: (i) at least once each calendar month, and (ii) whenever there are substantial changes in the Policy of Treatment of the information that encourage new queries.
AREA IN CHARGE OF PROTECTION OF PERSONAL DATA
The SOCIETY has designated the area of Human Resources-data Protection as responsible for the reception and care of requests, complaints, claims and inquiries related to Processing of Personal Data.
Some of the functions of this area but not limitatPROCEDIMIENTOS TO EXERCISE THE RIGHTS OF the HOLDERS OF THE DATA PERSONALESiva in relation to Personal Data are:
(a) Receive requests from the Owners of Personal Data, process, and respond to those that have a basis in the Law or these Policies, as for example: requests to update Personal Data; query requests of the Personal Data; requests for deletion of Personal Data where the Holder to submit a copy of the decision of the Superintendence of Industry and Commerce in accordance with the provisions of the Law, requests for information on the use of their Personal Data, requests to update Personal Data, requests for proof of the Authorization granted, when it has proceeded according to the Law.
(b) Give an answer to the Holders of Personal Data about those requests that do not originate in accordance with the regulations in force.
Some of the functions of this area but not limitatPROCEDIMIENTOS TO EXERCISE THE RIGHTS OF the HOLDERS OF THE DATA PERSONALESiva in relation to Personal Data are:
(a) Receive requests from the Owners of Personal Data, process, and respond to those that have a basis in the Law or these Policies, as for example: requests to update Personal Data; query requests of the Personal Data; requests for deletion of Personal Data where the Holder to submit a copy of the decision of the Superintendence of Industry and Commerce in accordance with the provisions of the Law, requests for information on the use of their Personal Data, requests to update Personal Data, requests for proof of the Authorization granted, when it has proceeded according to the Law.
(b) Give an answer to the Holders of Personal Data about those requests that do not originate in accordance with the regulations in force.
CUSTOMER SERVICE CHANNELS AND CONTACT DETAILS
The rights of the holders may be exercised by them, their successors, representatives and/or agents, to those to whom it has been prescribed to another or to another, and/or the representatives of minors Holders through the channels that have been enabled by the COMPANY to such effect, which are at your disposal as well:
Personal Attention. The personal attention to the Owner of the data, to the attention of requests, queries and complaints will be the Avenida Carrera 39 No. 19-43 Bogotá D. C– Colombia., which will be attended by the area of Human Resources – Protection of data, in the hours of 8:00 to 12 am and from 1 to 4:30 p. m.
Telephone Customer Service. The call to the Owner of the data, to the attention of requests, queries and complaints will be the line (+57 1) 2 44 43 80 in Bogota D. C., which will be handled by the Human Resources area – data Protection in the hours of 8:00 to 12 am and from 1 to 4:30 p. m.
Care through e-Mail. The attention to you via e-mail to the Owner of the data, to the attention of requests, queries and complaints will be the email address data@alcoplastcolombia.com
Personal Attention. The personal attention to the Owner of the data, to the attention of requests, queries and complaints will be the Avenida Carrera 39 No. 19-43 Bogotá D. C– Colombia., which will be attended by the area of Human Resources – Protection of data, in the hours of 8:00 to 12 am and from 1 to 4:30 p. m.
Telephone Customer Service. The call to the Owner of the data, to the attention of requests, queries and complaints will be the line (+57 1) 2 44 43 80 in Bogota D. C., which will be handled by the Human Resources area – data Protection in the hours of 8:00 to 12 am and from 1 to 4:30 p. m.
Care through e-Mail. The attention to you via e-mail to the Owner of the data, to the attention of requests, queries and complaints will be the email address data@alcoplastcolombia.com
PROCEDURES FOR EXERCISING THE RIGHTS OF HOLDERS OF PERSONAL DATA
The owners, their successors, representatives and/or agents, to those to whom it has been prescribed to another or to another, and/or the representatives of minors Holders, will be able to perform queries and/or complaints relating to your personal data through the channels described above, in the following terms:
QUERY. The consultations shall contain as a minimum: (i) the complete identification of the holder, (ii) the personal data which are required to be consulted, (iii), (iv) e-mail address, and; v) in case of being successors and/or assignees to append the relevant document to prove it.
The queries will be handled by the COMPANY, in a maximum term of ten (10) business days from the date of receipt of the email or of the physical document. When it is not possible to attend to the enquiry within such term, the COMPANY shall inform the interested party stating the reasons for the delay and indicating the date on which you will attend to your query, the date may not exceed five (5) business days following the expiration of the first term.
When the query is not clear, do not understand, or does not meet the requirements necessary to develop a response, the COMPANY will inform the holder or the successor in title to that again this consultation no later than within five (5) business days following the request. Passed two (2) months from the date of the requirement, without which the applicant submits the required information, the COMPANY shall, to the Holder, assignee or agent has given up the query.
In the case that anyone who receives the complaint will not be competent to resolve this issue, give, transfer to whom it may concern on a maximum term of two (2) business days and shall inform of the situation of the interested party.
So then, the maximum term to address the query shall be fifteen (15) days, provided within ten (10) business days following the receipt of the consultation by any means willing to do this, we report the titulare the reason for the delay, otherwise, the maximum term shall be ten (10) business days.
CLAIM. The claim must be submitted by the Holder, its successors, representatives or agents in accordance with the Law 1581 and Decree 1377, when the holder or assignee considers that the information contained in any Database should be subject to correction, authorization, deletion or revocation of authorization, you may submit a claim to the channels of care provided by the SOCIETY.
This claim must contain as a minimum: (i) the complete identification of the Holder, (ii) description of the facts giving rise to the claim, (iii) home address, (iv) e-mail address, and; (v) follow-up of the documents that the owner, assignee and/or agent wants to enforce.
If the claim is incomplete the SOCIETY shall require the interested party within five (5) business days following receipt of the claim to remedy the failures. Passed two (2) months from the date of the requirement, without which the applicant submits the required information, THE COMPANY shall, to the holder or assignee have waived the claim.
THE SOCIETY, will respond to the complaint within a maximum term of fifteen (15) days counted from the day following the date of its receipt. When it is not possible to satisfy the demand within such term, we will inform the data subject of the reasons for the delay and the date on which you will respond to your complaint within eight (8) business days following the expiration of the first term.
Note. The deletion or revocation of authorisation of treatment of data may not proceed when the head has a legal duty or contract that forces you to keep Data in the database of the SOCIETY.
QUERY. The consultations shall contain as a minimum: (i) the complete identification of the holder, (ii) the personal data which are required to be consulted, (iii), (iv) e-mail address, and; v) in case of being successors and/or assignees to append the relevant document to prove it.
The queries will be handled by the COMPANY, in a maximum term of ten (10) business days from the date of receipt of the email or of the physical document. When it is not possible to attend to the enquiry within such term, the COMPANY shall inform the interested party stating the reasons for the delay and indicating the date on which you will attend to your query, the date may not exceed five (5) business days following the expiration of the first term.
When the query is not clear, do not understand, or does not meet the requirements necessary to develop a response, the COMPANY will inform the holder or the successor in title to that again this consultation no later than within five (5) business days following the request. Passed two (2) months from the date of the requirement, without which the applicant submits the required information, the COMPANY shall, to the Holder, assignee or agent has given up the query.
In the case that anyone who receives the complaint will not be competent to resolve this issue, give, transfer to whom it may concern on a maximum term of two (2) business days and shall inform of the situation of the interested party.
So then, the maximum term to address the query shall be fifteen (15) days, provided within ten (10) business days following the receipt of the consultation by any means willing to do this, we report the titulare the reason for the delay, otherwise, the maximum term shall be ten (10) business days.
CLAIM. The claim must be submitted by the Holder, its successors, representatives or agents in accordance with the Law 1581 and Decree 1377, when the holder or assignee considers that the information contained in any Database should be subject to correction, authorization, deletion or revocation of authorization, you may submit a claim to the channels of care provided by the SOCIETY.
This claim must contain as a minimum: (i) the complete identification of the Holder, (ii) description of the facts giving rise to the claim, (iii) home address, (iv) e-mail address, and; (v) follow-up of the documents that the owner, assignee and/or agent wants to enforce.
If the claim is incomplete the SOCIETY shall require the interested party within five (5) business days following receipt of the claim to remedy the failures. Passed two (2) months from the date of the requirement, without which the applicant submits the required information, THE COMPANY shall, to the holder or assignee have waived the claim.
THE SOCIETY, will respond to the complaint within a maximum term of fifteen (15) days counted from the day following the date of its receipt. When it is not possible to satisfy the demand within such term, we will inform the data subject of the reasons for the delay and the date on which you will respond to your complaint within eight (8) business days following the expiration of the first term.
Note. The deletion or revocation of authorisation of treatment of data may not proceed when the head has a legal duty or contract that forces you to keep Data in the database of the SOCIETY.
VALIDITY
This policy was adopted after the issuance of law 1581 of 2012, modified in function of the rules and regulations issued in the years 2013, 2014, 2015, 2016, and published on the website www.alcoplastcolombia.com
Term Database. The validity of the database. Taking into account the criterion of temporality and necessity will be the time for reasonable and necessary to fulfill the purposes for processing in accordance with the provisions of article 11 of Decree 1377 of 2013.
Term Database. The validity of the database. Taking into account the criterion of temporality and necessity will be the time for reasonable and necessary to fulfill the purposes for processing in accordance with the provisions of article 11 of Decree 1377 of 2013.
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